FAQ about how it works

Assignments: how do they work and what do I do?

To create a job, click on Assignment in the menu and select New Assignment. A new Assignment form opens and you can enter the details. When done, send the assignment to us at Cool Company. You can also send the assignment to your client so you can both see what you’ve agreed o.

We recommend always pre-registering a new assignment with us. This ensures you have the proper insurance when working at a customer site to do the agreed work.

You can also automatically create an invoice specification based on the form’s content to save time later.

How do I issue an invoice?

To create a new invoice, click on +Create Invoice in the left-hand menu while you’re logged in to our online portal. This will open a new invoice where you enter the details step by step. Once all the details have been entered, accept the terms for using Cool Company’s service and click on Submit. We receive the invoice, check that it’s complete and send it on to your client.

Can I preview what the invoice will look like?

You can pre-check an invoice by clicking on the blue Check button (a small eye on mobile devices) when you’re in the invoice. A PDF preview is created, which shows you exactly what your invoice will look like when it reaches your client.

What happens after I’ve sent my invoice?

Cool Company checks that the invoice is complete and sends it on to your client. All administrative tasks are done by Cool Company. We send the invoice, book the payment, pay taxes and contributions, and send a reminder if the invoice is not paid in time.

You can carry on doing what you excel at as a contractor, and simply wait for the payment to come in. You will be notified by email, and by Timeline message when you’re logged in.

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En frilansare är på väg hem på hennes cykel

Can I invoice in a currency other than SEK?

You can invoice in currencies other than SEK. Simply select an invoice currency in Invoice settings, which show all the major currencies.

Can I set the payment terms myself?

You set your own payment terms by specifying 10, 20 or 30 days when creating your invoice.

I do ROT or RUT jobs. How do I invoice for these?

ROT (Repairs, Conversion, Extension) and RUT (Cleaning, Maintenance, Laundry) jobs for private individuals can easily be managed in the Cool Company service when you invoice for hours worked. When you specify a non-commercial customer, the ROT and RUT section opens at the bottom of the invoice image. Enter the required additional details and submit your invoice in the usual way.
Cool Company takes care of all the admin. You will be paid in two goes: when the client pays, and when the Swedish Tax Agency approves and pays the ROT or RUT part.

How does it work for me as a musician?

Some professional groups are allowed a standard cost deduction from gross salary/remuneration. If for example you’re a musician and want to issue an invoice without a registered company, you can make a cost deduction of up to 30%. This is provided you perform using your own instrument and in front of an audience. The cost deduction is made directly for each invoice.

What do I do about expenses and travel costs?

If you have expenses and travel costs to include on an invoice, you will find the relevant sections at the bottom of the invoice form. We will do our best to deal with your expenses quickly, but we need to have receipts sent to us digitally (uploaded via our website or scanned copies by email), or original receipts sent in by post. The expense must be relevant to the assignment in question. If in doubt, please contact Customer Support and we’ll be happy to help you sort it out.

For travel costs, we deal with vehicle mileage and expenses both within Sweden and internationally.