{"id":5914,"date":"2020-06-02T09:56:19","date_gmt":"2020-06-02T09:56:19","guid":{"rendered":"https:\/\/coolcompany.com\/se\/?p=5914"},"modified":"2026-02-24T10:32:05","modified_gmt":"2026-02-24T10:32:05","slug":"faq-about-invoice","status":"publish","type":"post","link":"https:\/\/coolcompany.com\/se\/en\/faq-about-invoice\/","title":{"rendered":"FAQ about invoice"},"content":{"rendered":"\n<div style=\"background-color:rgb(241,236,253)\" class=\"wp-block-coolcompany-hero alignfull is-style-default\"><div class=\"blob-container\" style=\"transform:rotate(0deg)\"><svg width=\"700\" height=\"600\" viewBox=\"0 0 700 600\" fill=\"none\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" class=\"blob\" aria-hidden=\"true\"><path d=\"M644.355 37.9216C696.895 78.5633 705.014 162.464 697.691 233.002C690.367 303.539 667.6 360.575 637.031 420.643C606.304 480.71 567.774 543.532 504.568 575.632C441.202 607.732 353.158 608.972 296.956 574.254C240.595 539.537 215.918 468.586 159.557 403.973C103.355 339.359 15.4708 281.083 1.93786 214.265C-11.7543 147.448 48.9052 72.0882 127.237 35.4418C205.728 -1.34243 301.892 0.586316 398.374 0.173011C495.015 -0.240295 591.815 -2.72011 644.355 37.9216Z\" fill=\"rgba(113,66,233,0.10)\"><\/path><\/svg><\/div><div class=\"content\">\n<div class=\"breadcrumbs align  wp-block-bcn-breadcrumb-trail has-text-color has-background\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\">\n\t<span><\/span>\n\t<\/div>\n\n\n<h1 class=\"hero_title wp-block-heading\" id=\"h-faq-about-invoice\">FAQ about invoice<\/h1>\n\n\n<div class=\"wp-block-coolcompany-separator\"><svg width=\"100%\" viewBox=\"0 0 1600 60\" fill=\"none\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M1600 0L1588.83 5.42855C1577.83 11 1555.5 21.8571 1533.33 27.8571C1511.17 33.8571 1488.83 34.7143 1466.67 32.5714C1444.5 30.4286 1422.17 25.2857 1400 24.2857C1377.83 23.2857 1355.5 26.7143 1333.33 26.8571C1311.17 27.1428 1288.83 24.2857 1266.67 25.2857C1244.5 26.1429 1222.17 31 1200 31.4286C1177.83 31.8571 1155.5 28.1429 1133.33 23.1429C1111.17 18.1429 1088.83 11.8571 1066.67 10.4286C1044.5 8.99998 1022.17 12.4286 1000 12.1429C977.833 11.8571 955.5 8.14286 933.333 7.14286C911.167 6.14286 888.833 8.14287 866.667 7.42859C844.5 6.7143 822.167 3.2857 800 5.42855C777.833 7.57141 755.5 15.2857 733.333 19.5714C711.167 23.8572 688.833 24.7143 666.667 26.4286C644.5 28.1429 622.167 30.4286 600 30.4286C577.833 30.4286 555.5 28.1428 533.333 27.5714C511.167 27.1428 488.833 28.5714 466.667 24.2857C444.5 20 422.167 9.99998 400 6.85713C377.833 3.85713 355.5 7.57141 333.333 8.99998C311.167 10.4286 288.833 9.57143 266.667 12.1429C244.5 14.7143 222.167 21 200 22.8571C177.833 24.7143 155.5 22.4286 133.333 20.2857C111.167 18.1429 88.8334 16.1429 66.6667 17.4286C44.5 18.5714 22.1667 22.8571 11.1667 25L0 27.1429V60H11.1667C22.1667 60 44.5 60 66.6667 60C88.8334 60 111.167 60 133.333 60C155.5 60 177.833 60 200 60C222.167 60 244.5 60 266.667 60C288.833 60 311.167 60 333.333 60C355.5 60 377.833 60 400 60C422.167 60 444.5 60 466.667 60C488.833 60 511.167 60 533.333 60C555.5 60 577.833 60 600 60C622.167 60 644.5 60 666.667 60C688.833 60 711.167 60 733.333 60C755.5 60 777.833 60 800 60C822.167 60 844.5 60 866.667 60C888.833 60 911.167 60 933.333 60C955.5 60 977.833 60 1000 60C1022.17 60 1044.5 60 1066.67 60C1088.83 60 1111.17 60 1133.33 60C1155.5 60 1177.83 60 1200 60C1222.17 60 1244.5 60 1266.67 60C1288.83 60 1311.17 60 1333.33 60C1355.5 60 1377.83 60 1400 60C1422.17 60 1444.5 60 1466.67 60C1488.83 60 1511.17 60 1533.33 60C1555.5 60 1577.83 60 1588.83 60H1600V0Z\" fill=\"#fff\"><\/path><\/svg><\/div>\n\n<\/div><\/div>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [{\n    \"@type\": \"Question\",\n    \"name\": \"How do I invoice without being registered for corporation tax?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Everyone who runs their own business must be officially registered for corporation tax (known as F tax) and pay this tax to the Swedish Tax Agency.\n\nHere at Cool Company, we offer an alternative. You can work on your own assignments and do your own invoicing, but you don\u2019t have to register your own company or register for corporation tax. We take over employer responsibility and pay the corporation tax on your earnings. For this we take a commission of 5.98% on your invoice amount before VAT.\n\nThis means you can take on assignments and earn money without registering your own business. We also take care of everything to do with taxes, contributions and VAT. We also send you all the verification data for your self-assessment tax return in January. In addition, our system gives you a clear, simple overview of all your invoicing, clients, specified items, employees and so on.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What happens after I've sent my invoice?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Cool Company checks that the invoice is complete and then sends it on to your client. All paperwork and administration (including reminders where applicable) are taken care of by Cool Company. You will be notified by email and by Timeline message when the invoice has been paid.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What happens if the client doesn't pay?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"If the client has not paid, a payment reminder will be sent. This is done three business days after the payment due date on the invoice. If it is still not paid, Cool Company will contact you to see whether you wish to initiate debt collection proceedings. We will, however, have to ensure that certain requirements are met before we can start debt collection proceedings; for example, we need written confirmation from the client that you have done work for them.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What is ExpressPay?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"ExpressPay is a loan service over and above the normal invoicing\/admin service. With ExpressPay, we pay your invoice within 24 hours after your client confirms you have completed the assignment.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What do I do about expenses and travel costs?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"If you have expenses and travel costs to include on an invoice, you will find the relevant sections at the bottom of the invoice form. You will also need to submit receipts to us digitally (uploaded via our website or scanned copies by email), or original receipts sent in by post. The expense must be relevant to the assignment in question. If in doubt, please contact Customer Support and we\u2019ll be happy to help you sort it out.\nNote: For expenses over SEK 4,000 including VAT, Cool Company Skandinavien AB must be given as the recipient on the receipt.\n\nFor travel costs, we deal with both mileage and allowances within Sweden and internationally.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How do I claim for purchases of materials?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"You are entitled to claim for expenses, as long as they are directly related to the assignment.\n\nExpenses you can claim for are travel, accommodation, rental of premises and consumables. Consumables refers to materials used during the course of an assignment. You must always submit receipts, in digital or physical form, to have your expenses approved.\n\nTo claim the entire amount, you must also invoice your client for your expenses.\n\nNote: For expenses over SEK 4,000 including VAT, Cool Company Skandinavien AB must be given as the recipient on the receipt.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How do I claim travel costs?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"You may be entitled to claim for travel expenses, which includes vehicle mileage, and domestic and international allowance. We apply Swedish Tax Agency rules for this.\n\nThe mileage rate you can claim is SEK 1.85\/km tax-free. You enter your mileage details when creating your invoice. The dates you have worked must match the dates for which you are claiming mileage.\nAllowance is a tax-exempt standard amount that varies depending on the country. Full-day and half-day allowances are available. When you invoice through us, you are entitled to an allowance if you spend at least one night more than 50 kilometres from your home. \n\nThe allowance is not usually added onto the price you charge your client. It is intended to cover the higher costs of working away from home. Please contact us if you have any questions about allowance and we\u2019ll guide you through the process.\n\nTo make sure you receive the entire amount of travel expenses, you must also invoice your client for them.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How do I allow my client to pay by Swish?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"With Cool Company, you can have your private, non-commercial clients pay immediately by Swish, rather than issuing an invoice. You send a payment request to your client\u2019s phone, and the client then sends the payment by Swish at the push of a button. You receive the payment and get your salary faster. The funds will be in your My Money account as soon as the payroll process is complete (usually within 24 hours).\n\nTo enable your clients to pay by Swish you need to:\n\nEnter your details under Settings\nAdd goods and services to the online service and have them approved for Swish payment\nIt costs just SEK 4 excl. VAT to conduct a Swish transaction through Cool Company, in addition to our standard fee. This will be regulated automatically when salary is paid to you.\"\n    }\n  }]\n}\n<\/script>\n\n\n\n<section class=\"wp-block-coolcompany-section\">\n<div class=\"wp-block-columns is-style-columns1 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">How do I invoice without being registered for corporation tax?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n\n<p>Everyone who runs their own business must be officially registered for corporation tax (known as F tax) and pay this tax to the Swedish Tax Agency.<\/p>\n\n\n<p>Here at Cool Company, we offer an alternative. You can work on your own assignments and do your own invoicing, but you don\u2019t have to register your own company or register for corporation tax. We take over employer responsibility and pay the corporation tax on your earnings. For this we take a commission of 5.98% on your invoice amount before VAT.<\/p>\n\n\n<p>This means you can take on assignments and earn money without registering your own business. We also take care of everything to do with taxes, contributions and VAT. We also send you all the verification data for your self-assessment tax return in January. In addition, our system gives you a clear, simple overview of all your invoicing, clients, specified items, employees and so on.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">Has my invoice been sent?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>As soon as we approve your invoice and book it into our system, it is sent on to your client, either by email or regular post, depending on your selected preference. You always receive an email and a message on your Timeline when this has been done.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">What happens after I\u2019ve sent my invoice?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>Cool Company checks that the invoice is complete and then sends it on to your client. All paperwork and administration (including reminders where applicable) are taken care of by Cool Company. You will be notified by email and by Timeline message when the invoice has been paid.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">Has my client paid?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>As soon as we receive payment from your client, you receive a confirmation email from Cool Company. We are, however, unable to predict exactly when a client is going to pay an invoice. When a client tells us they have paid an invoice, the funds take a couple of banking days to reach us. Uncertain as to whether a client has paid? If so, you can always ask for a payment receipt, which can then be sent to us. That way, we can quickly see whether anything is missing, and roughly when we will receive the funds.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">What happens if the client doesn\u2019t pay?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>If the client has not paid, a payment reminder will be sent. This is done three business days after the payment due date on the invoice. If it is still not paid, Cool Company will contact you to see whether you wish to initiate debt collection proceedings. We will, however, have to ensure that certain requirements are met before we can start debt collection proceedings; for example, we need written confirmation from the client that you have done work for them.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">What is ExpressPay?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>ExpressPay is a loan service over and above the normal invoicing\/admin service. With ExpressPay, we pay your invoice within 24 hours after your client confirms you have completed the assignment.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-coolcompany-section\">\n<div class=\"wp-block-columns is-style-columns1 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">What do I do about expenses and travel costs?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>If you have expenses and travel costs to include on an invoice, you will find the relevant sections at the bottom of the invoice form. You will also need to submit receipts to us digitally (uploaded via our website or scanned copies by email), or original receipts sent in by post. The expense must be relevant to the assignment in question. If in doubt, please contact Customer Support and we\u2019ll be happy to help you sort it out.<br>Note: For expenses over SEK 4,000 including VAT, Cool Company Skandinavien AB must be given as the recipient on the receipt.<\/p>\n\n\n\n<p>For travel costs, we deal with both mileage and allowances within Sweden and internationally.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">How do I claim for purchases of materials?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>You are entitled to claim for expenses, as long as they are directly related to the assignment.<\/p>\n\n\n\n<p>Expenses you can claim for are travel, accommodation, rental of premises and consumables. Consumables refers to materials used during the course of an assignment. You must always submit receipts, in digital or physical form, to have your expenses approved.<\/p>\n\n\n\n<p>To claim the entire amount, you must also invoice your client for your expenses.<\/p>\n\n\n\n<p>Note: For expenses over SEK 4,000 including VAT, Cool Company Skandinavien AB must be given as the recipient on the receipt.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">How do I claim travel costs?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>You may be entitled to claim for travel expenses, which includes vehicle mileage, and domestic and international allowance. We apply Swedish Tax Agency rules for this.<\/p>\n\n\n\n<p>The mileage rate you can claim is SEK 1.85\/km tax-free. You enter your mileage details when creating your invoice. The dates you have worked must match the dates for which you are claiming mileage.<br>Allowance is a tax-exempt standard amount that varies depending on the country. Full-day and half-day allowances are available. When you invoice through us, you are entitled to an allowance if you spend at least one night more than 50 kilometres from your home.&nbsp;<\/p>\n\n\n\n<p>The allowance is not usually added onto the price you charge your client. It is intended to cover the higher costs of working away from home. Please contact us if you have any questions about allowance and we\u2019ll guide you through the process.<\/p>\n\n\n\n<p>To make sure you receive the entire amount of travel expenses, you must also invoice your client for them.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-maskedimage blob_mask_1\"><div class=\"gradient-background\" style=\"background:linear-gradient(45deg, #7142E9 0%, #BA37F9 100%)\"><\/div>\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2020\/03\/GettyImages-1129714019-1024x683.jpg\" alt=\"En enskild n\u00e4ringsidkare l\u00e4mnar sitt kontor i regnet\" class=\"wp-image-3534\" srcset=\"https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2020\/03\/GettyImages-1129714019-1024x683.jpg 1024w, https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2020\/03\/GettyImages-1129714019-300x200.jpg 300w, https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2020\/03\/GettyImages-1129714019-768x512.jpg 768w, https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2020\/03\/GettyImages-1129714019-1536x1024.jpg 1536w, https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2020\/03\/GettyImages-1129714019-1080x720.jpg 1080w, https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2020\/03\/GettyImages-1129714019-1280x853.jpg 1280w, https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2020\/03\/GettyImages-1129714019-980x653.jpg 980w, https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2020\/03\/GettyImages-1129714019-480x320.jpg 480w, https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2020\/03\/GettyImages-1129714019.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<section class=\"wp-block-coolcompany-section\">\n<div class=\"wp-block-columns is-style-columns1 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">How do I allow my client to pay by Swish?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>With Cool Company, you can have your private, non-commercial clients pay immediately by Swish, rather than issuing an invoice. You send a payment request to your client\u2019s phone, and the client then sends the payment by Swish at the push of a button. You receive the payment and get your salary faster. The funds will be in your My Money account as soon as the payroll process is complete (usually within 24 hours).<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p><strong>How to use Swish as a payment method:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p>1. You create an invoice as usual<br>2. You choose Swish as the payment option<br>3. Submit the invoice to us for approval<br>4. Once the invoice is approved, we send it to your customer<br>5. The customer can pay the invoice<\/p>\n\n\n\n<p>It costs just SEK 9 excl. VAT to conduct a Swish transaction through Cool Company, in addition to our standard fee. This will be regulated automatically when salary is paid to you.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">Can all clients pay by Swish?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>Vi erbjuder m\u00f6jligheten att l\u00e5ta dina kunder som \u00e4r At the present time, your private, non-commercial clients can pay by Swish if they prefer. Theoretically, however, any client with the Swish app activated on their phone can receive a payment request and pay by Swish.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">What does it cost to allow clients to pay by Swish?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>It costs SEK 4 excl. VAT, in addition to Cool Company\u2019s standard fee (5.98%) to conduct a Swish transaction through Cool Company. This will be regulated automatically when salary is paid to you.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">Is there any limit on how much can be paid by Swish?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>Your client decides how much they can pay by Swish in their online banking settings. Generally speaking, private individual have a maximum amount of SEK 3,000 a week, but it is possible to make payments up to more than SEK 100,000.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">Can the client make all payments by Swish?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>Only payments set up using the built-in Swish function can be made by Swish. Regular invoices created in Cool Company\u2019s online portal are paid in the usual way.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">Can the client pay for all kinds of services by Swish?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>All the services you wish to offer and get paid for by Swish must be approved by Cool Company. You can simply add these in the online portal under Goods and Services and check the box Allow Swish payments. Cool Company\u2019s Customer Support will then check them and approve them as quickly as possible.<\/p>\n\n\n\n<p>Once the service has been approved, you can simply select it from a menu, add a quantity and adjust the price if necessary. Then simply send a payment request to your client.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">What happens if the client doesn\u2019t pay after a payment reminder?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>Clients generally pay within a few minutes of receiving a payment request. If the client does not pay immediately, a text reminder is sent after 24 hours with a link that reactivates the payment request.<\/p>\n\n\n\n<p>If the client still doesn\u2019t pay, the payment request is automatically converted into a standard invoice. It is then handled as per Cool Company\u2019s standard procedures, including reminders.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">Can I choose currency and payment terms for Swish payments?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>Swish can only handle payments in Swedish kronor (SEK). The payment is carried out instantly by the client, which means that no terms of payment have to be stated. If a Swish payment is converted into a standard invoice, the payment terms are automatically set at 30 days.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-coolcompany-accordion block-accordion-container\"><button class=\"block-accordion\" type=\"button\" onclick=\"handleAccordionClick(this)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" role=\"img\" width=\"24\" height=\"24\" preserveAspectRatio=\"xMidYMid meet\" viewBox=\"0 0 24 24\" class=\"accordion__icon\"><path d=\"M16.293 9.293L12 13.586L7.707 9.293l-1.414 1.414L12 16.414l5.707-5.707z\" fill=\"#075a63\"><\/path><\/svg><h4 class=\"accordion__title\">Can I add expenses to my Swish invoices?<\/h4><\/button><div class=\"accordion__content\"><div class=\"accordion__text\">\n<p>It is not possible to include expenses in Swish payments. If you wish to claim expenses, you will need to create a standard invoice and add your expenses accordingly.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-coolcompany-section has-light-primary-background-color has-background\">\n<div class=\"wp-block-columns is-style-columns2 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-style-smaller-col is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-coolcompany-maskedimage blob_mask_2\"><div class=\"gradient-background\" style=\"background:linear-gradient(45deg, #7142E9 0%, #BA37F9 100%)\"><\/div>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2021\/09\/girlonroof.jpeg\" alt=\"\" class=\"wp-image-9139\" srcset=\"https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2021\/09\/girlonroof.jpeg 634w, https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2021\/09\/girlonroof-281x300.jpeg 281w, https:\/\/coolcompany.com\/se\/wp-content\/uploads\/sites\/2\/2021\/09\/girlonroof-480x513.jpeg 480w\" sizes=\"(max-width: 634px) 100vw, 634px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-style-larger-col is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Do you want to know more? <\/h2>\n\n\n\n<p>Do you still have questions or want to know more? We have collected all our questions and answers that you can navigate between. Check out our FAQ page.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/coolcompany.com\/se\/en\/faq\/\">FAQ <img decoding=\"async\" class=\"wp-image-9147\" style=\"width: 6px;\" src=\"\/wp-content\/uploads\/2025\/04\/arrow-right.svg\" alt=\"\"><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":3532,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9146],"tags":[],"class_list":["post-5914","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ about invoice - 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